Looking forward to hearing from you… ♥ Lilia Vanini / LiliaCraftParty

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F.A.Q

1. Where can I buy Lilia Vanini / LiliaCraftParty Knitting and Crochet patterns? 
Liliacraftparty Knitting Crochet and Embroidery patterns are available at Ravelry and Etsy Shops and on this website

2. I think I have found a pattern error, what should I do?
Please send me a n email to: liliavanini@live.com including the name of the pattern, the size you are knitting, and the issue you have encountered and I will be happy to take a look an if is something I need to fix or revise I will send you a brand new pdf pattern to your inbox.

3. Do you translate your patterns into other languages?
At this moment all my patterns are in USA English. I choose not to have my patterns translated into other languages, because I´m not able to ensure the quality of the translation, or answer questions in languages other than English.

4. How can I carry LiliaCraftParty patterns in my LYS?
Please contact me at: liliavanini@live.com with the name of you shop and location and I will be happy to discuss with you about the patterns you need and want and I can also make suggestions regarding which of my patterns would work best with the yarn lines you carry.

5. Do you teach knitting and crochet on events or are able to travel to teach?
YES! If you want me to teach one of my knitting and crochet patterns on your event, retreat or party, just contact me at: liliavanini@live.com and yes! I travel around the world with my needles and yarn and give a great knitting experience to your audience.

6. SHIPPING POLICY
For all physical items, will ship using Priority Mail with tracking number and will arrive in 5 to 10 business days. For pdf patterns, you will be ready to download your files right after payment, if you have any problem to do this, please contact me and I will be happy to send the files to your email inbox, for any questions feel free to contact me, I am always here to help

7. RETURN POLICY
All products on the website that are digital downloads (PDF patterns) cannot be returned, for physical items, like bags and other items, you have to return the item with tracking number at your expense and write the reason for return, as soon I receive it I will be happy to coordinate the refund or exchange, you are always welcome to contact me for any questions